Proceedings of the Eighth International Conference on Information, Process, and Knowledge Management (eKNOW 2016)
von Roy, Oberhauser
Editors: Conceição Granja, Roy Oberhauser, Lubomir Stanchev, Dirk Malzahn. International Academy, Research, and Industry Association (IARIA), 2016. ISBN: 978-1-61208-472-5.